Fair Work Commission places responsibility on employers to notify employees of policy changes

Employment and Industrial Relations

minutes reading time

DATE PUBLISHED: March 12, 2025

A recent decision in the Fair Work Commission (FWC) provides a warning for employers to properly educate their employees on any significant changes on workplace policies.

key takeaways

  • The FWC recently reinstated Mr Craig Hancock, an employee (stevedore) of Sydney International Container Terminals Pty Limited, trading as Hutchison Ports Sydney (HPS) who was dismissed for breaching HPS’ Drug and Alcohol Policy, because HPS failed to ensure its workforce understood the key change in the company’s policy.
  • HPS dismissed Mr Hancock after it was found he had alcohol in his system following a workplace incident around May 2024.  Mr Hancock claimed he was unfairly dismissed by HPS as the company failed to properly notify its workers that it had lowered the allowable blood alcohol cutoff from 0.02 to 0.00.

Facts

  • HPS’ position was that it had changed the allowable alcohol limit across the site in March 2023, after consulting with the work, health and safety committee. However, notices displayed on-site as late as May 27, 2024, still stated the previous limit of 0.02.
  • HPS had sent emails and text messages to workers with a copy of the new policy.
  • Mr Hancock had a disciplinary history, which included previous breaches of HPS’ Drug and Alcohol Policy.
  • HPS argued that Mr Hancock had "knowingly" consumed alcohol before his shift and breached the drug and alcohol policy.

Decision

While Deputy President Judith Wright found that having tested above the blood alcohol limit of 0.00 was a valid reason for Mr Hancock’s dismissal, the dismissal was harsh and unreasonable overall.

HPS’ notification to employees (by email and text message to their personal numbers and email addresses) was not seen to be sufficient to effectively notify employees as the email and text message did not clearly state that there had been a change in the policy.

While there was evidence that the policy change was mentioned in toolbox talks, DP Wright found that it could not reasonably be expected that employees remember every single issue discussed in these talks given they occurred on a daily basis but only went on for three to four minutes. Coupled with a lack of a dedicated training session (despite there being ample opportunity to provide training during shifts), the dismissal was found to be harsh and unreasonable.

DP Wright made orders to reinstate Mr Hancock and compensate him for lost wages (compensation reduced by 50% due to Mr Hancock’s conduct).  

Lesson for Employers

Any key change in a company’s policy such as drug and alcohol policies need to be communicated effectively to employees and documented by:

  1. 1
    Express notification of the change via a means of communication that employees can reasonably be expected to have checked e.g. work provided email address;
  2. 2
    Posting a physical copy of the amended policy in the workplace as well as a sign indicating that a change in policy has occurred;
  3. 3
    Dedicated, mandatory training sessions on the policy changes;
  4. 4
    Requiring employees to sign an acknowledgement that they have been provided with the amended policy and keeping those records.

how can mcinnes wilson help?

We can provide up to date advice on managing workplace policy changes and ensuring compliance. Our team can assist in creating or updating policies and employment contracts to safeguard your business interests and protect your employees.

Contact Seone Woolf on swoolf@mcw.com.au to discuss how we can assist your organisation to take the necessary steps to maintain compliance and manage risk effectively.

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